Returns

Thank you for shopping with us! We want to ensure that you have a hassle-free shopping experience. Please read our return policy carefully.

1. Eligibility for Returns:

   - We accept returns for apparel and decor items that have not been customized.

   - The item must be in its original condition, without any damage, wear, or wash.

2. Return Process:

   - To initiate a return, please contact me, by email, within 14 days of receiving the item.

   - Provide your order number, item details, and reason for the return.

   - I will then will guide you through the return process

3. Return Shipping:

   - The buyer is responsible for the return shipping costs.

   - We recommend using a trackable shipping method to ensure the safe return of the item.

4. Refund Process:

   - Once we receive the returned item and verify its condition, we will process the refund.

   - Refunds will be issued to the original payment method used for the purchase.

   - Please allow up to 7 business days for the refund to be processed.

5. Non-Returnable Items:

   - Customized items cannot be returned unless there is a manufacturing defect or error on our part.

   - Items that have been damaged, worn, or washed are not eligible for return.

6. Exchanges:

   - We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

7. Damaged or Defective Items:

   - If you receive a damaged or defective item, please contact me by email immediately.

   - Provide photos and a detailed description of the issue.

   - We will arrange for a replacement or refund, depending on the availability of the item.

Please note that our return policy is subject to change without prior notice. It is recommended to review the policy before making a purchase. If you have any further questions or need assistance, please reach out.